Privacy Statement
We are committed to protecting your personal data in accordance with the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulations (GDPR).
The principal head office of MMG Chartered Accountants is 78-84 Bell Street, Dundee, DD1 1RQ. If you have any questions about this Privacy Statement or how and why we process personal data, please contact our Human Resources Department in writing using the above address, by telephone 01382 322004 or by email meganbrown@mmgca.co.uk.
We process personal data for several purposes and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.
We take the security of your data we hold seriously. We have a policy including procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect your data. We use third parties located in other countries to help us run our business. As a result, personal data may be transferred outside the countries where we and our clients are located. This includes countries outside the European Union (“EU”).
Under the DPA (2018) and GDPR, Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights.
Access to data
You have a right to access your personal data held by us and you can exercise that right by contacting us below. Our aim is to respond a request promptly and within the legally required limit of 40 days.
Update of personal data
If you wish to update personal data submitted to us, please contact us below. Once we are informed that any personal data held by us is no longer accurate, we will make changes based on your updated information.
Withdrawal of consent
Where we hold data based on consent, individuals have a right to withdraw consent at any time. To withdraw consent to our processing of your personal data please contact us below.
Other rights
This statement is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability. For further information on these rights please contact us below.
Complaints
If you do want to complain about our use of your personal data, please contact us below with the details of your complaint. You also have the right to register a complaint with the Information Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to their website.
Our privacy statement is made up of three parts:
Part 1 – Clients
Under the EU General Data Protection Regulations (GDPR), we are required to update the data protection references in our engagement letter with clients and, in the case of individual clients, provide certain details regarding the Firm and collection and use of your personal data. This is set out in more detail below:
Our policy is to collect only the personal data necessary for agreed purposes and we ask clients to only share personal data where it is strictly needed for those purposes. We collect personal data from our clients or from third parties acting on the instructions of the relevant client.
We process personal data to provide professional services such as tax advice, general or specific business advice as part of the range of services we offer. We also process personal data in the administration and management of our business.
Your business contact details are used to provide you with information about our services and other information which we think will be of interest to you, unless you tell us not to.
We are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.
Personal data processed is kept by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation). In the absence of specific legal, regulatory or contractual requirements, our retention policy period for records and other documentary evidence created in the provision of services is 7 years.
Part 2 – Contacts
MMG Archbold may hold personal data in connection with Contacts (including individuals associated with existing clients and potential MMG Archbold clients) on our database.
The personal data of a Contact which may be added to our database will include contact title, name, phone number, email address and other business contact details.
These details will only be available to MMG Archbold and will not be released to any third party without the consent of the individual to do so.
The personal data of Contacts will be retained for as long as it is necessary or can be deleted at any time at the request of the Contact.
MMG Chartered Accountants will continue to provide specifically requested marketing information to Contacts who have consented to receive such information for as long as is necessary. Contacts may opt out from receiving our marketing information at any opportunity either in writing, by email (mail@mmgca.co.uk) or by post (MMG , Chapelshade House, 78-84 Bell Street, Dundee DD1 1RQ, or by telephone 01382 322004, and as such their details will also be removed from our database.
Part 3 – Our website
By using our site, you consent to us processing your data and you warrant that all data provided by you is accurate.
Information about us
We are MMG Chartered Accountants, Chapelshade House, 78-84 Bell Street, Dundee, DD1 1RQ with VAT No 305 0945 27.
For more information, please see our Contact Us page on this website.
This Website is designed and hosted on behalf of MMG Charter Accountants by Zudu Limited (company registration number SC472737) who provide some of the information which is on this Website. This Website may have links to another website hosted by Zudu Limited (“Zudu Website”) which enables you to access third party services.
Personal information
We do not collect any personal information about website users other than:
- information provided by Users when completing forms on the website including but not limited to the contact and website registration form.
- that facilitated by the use of “cookie” technology. “Cookies” are designed to enhance your online visit and permit you to access the full service within the website.
Correcting/Updating Personal Information
If a user’s personally identifiable information changes (such as your postcode) the User can update or remove that user’s personal data provided to us in the User’s personal profile page or by sending an email to mail@mmgca.co.uk.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how Users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline.
When our registration form asks users to enter information, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as the user profile page, the lock icon in the address bar of Web browsers such as Internet Explorer, Chrome and Firefox becomes locked, as opposed to un-locked or open, as will be the case for most of the time that a user is browsing the web.
If you have any questions about the security at our website, you can send an email to mail@mmgca.co.uk.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
If you register as a user of the website you will be asked for some basic information. Please note that registration is not required for all areas of the website, however we do encourage you to register in order to gain full access to the website content/information and online services. There are technological and operational security systems in place that provide protection for personally identifiable information from loss or misuse.
Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this website.
Notices and Disclaimers
These disclaimers also extend the above rights to our website provider.
Cookies
A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.
The website provider (Zudu) uses cookies to personalise your experience of the Website. Most web browsers allow you to control how cookies are accepted by adjusting your web browsers settings. If you set up your browser to reject the cookie, you may still use the Website.
Services delivered via the website such as video or embedded content from external providers may also place cookies on your machine (computer).
By continuing to use this site you are deemed to be accepting the terms and conditions and consenting to the website placing cookies on your machine (computer) as set out in the Cookies information page.