Perth-based carer and Self-Directed Support employer, Alison Bett, shares her story on how MMG takes the stress out of payroll and accounting, so she can spend more time caring for her daughter.
The Problem
Alison faced the complex and time-consuming responsibilities of managing payroll and other accounting tasks. With her daughter receiving care via self-directed support from the local council, Alison needed to employ and manage a team of five carers for sleepover support. This involved staying on top of insurance, employment contracts, annual leave, and ensuring smooth operations.
The Solution
When Alison saw MMG Chartered Accountants on the council’s recommended list of Perth-based accountants, she felt confident in their ability to deliver quality service, having dealt with them previously.
“My late husband and I had previously dealt with MMG (then known as Finlayson), so when I saw them on the council’s recommended Perth-based accountants list, I was confident they would deliver a quality service.”
MMG quickly took on the responsibility of processing payroll and providing other affordable accountancy services. At the end of each month, Alison sends timesheets to MMG, and they promptly process her payroll, ensuring accurate payments to staff and HMRC.
“Using BrightPay, MMG’s preferred payroll software, has been a huge plus. After struggling to use hard-to-navigate systems, BrightPay has simplified the process. Through their mobile-responsive website, I can easily access everything I need wherever I am (even if that’s at 4am in bed when I can’t sleep!)”
Additionally, the employee self-service app enabled her staff to access their payslips and documentation conveniently.
The Outcome
“Working with MMG has been a huge help to my family. The team deals with queries very quickly but, most importantly, they make me feel like a valued customer.”
Working with MMG has significantly reduced Alison’s stress and workload, allowing her to focus more on caring for her daughter and supporting her team. By handling payroll and accounting tasks swiftly and accurately, MMG has ensured smooth operations for Alison’s support team. The responsive and consistent communication from a dedicated team member has fostered strong relationships and provided Alison with the confidence that her administrative affairs are in capable hands.
The MMG Way
We stand out through our responsiveness and efficiency, personalised and friendly service, user-friendly technology and comprehensive support, to build long-term relationships and ensure that our clients receive a level of service that sets us apart from our competitors.