EXPLORING CUSTOMER RELATIONSHIP MANAGEMENT

In the current environment, managing the customers that you already have is vital. To develop valuable, long term relationships with your customers, you need to move the interaction from being purely transactional to something longer term. Winning new customers when you can’t go out and meet people is challenging. Also, repeat customers tend to spend[…]

IS SHOPIFY THE SOLUTION FOR YOU?

If you want to start selling your products or services online, Shopify provides the perfect platform to do so. Shopify is an e-commerce platform that provides businesses with the tools to create an online store. It is an incredibly popular platform and is used by over 1 million companies worldwide. Shopify provides a lot of[…]

CONSULTATIONS ISSUED ON TAX DAY BY TREASURY

The Treasury typically issue a bundle of tax consultation documents on budget day. This year, however, they chose to delay the publication until three weeks after the budget. We were expecting the consultation documents to include significant CGT and IHT changes, but these have yet again been delayed. The Treasury has accepted several recommendations by[…]

BUDGET DAY BULLETIN

CJRS FURLOUGH SCHEME EXTENDED TO SEPTEMBER The current version of the furlough scheme that started on the 1st of November 2020 was scheduled to end on the 30th of April 2020. To avoid a ‘cliff-edge’, with resulting widespread redundancies, the Chancellor has announced a further extension of the scheme and also a phased reduction in[…]

ACCOUNTING FOR AGRICULTURE

MMG is proud to support a diverse range of businesses, from football clubs, local cafes, gyms and just about everything in between. We have wide-ranging knowledge of distinct sectors and their intricacies, and one industry that is undoubtedly one-of-a-kind is agriculture. Between acquiring land, succession planning, habitually checking the upcoming weather forecast, and of course[…]

FEEDFORWARD RATHER THAN FEEDBACK

People can respond negatively to constructive feedback – so feedforward instead. When we provide feedback to an employee, we share information regarding how they are currently performing. When negative feedback is given, the individual can respond defensively and even constructive feedback can be taken the wrong way. The idea of feedforward is to replace constructive[…]

VAT RULES FOR CONSTRUCTION SECTOR STARTED

The new ‘reverse charge’ system of VAT accounting affects sub-contractors supplying their services to main contractors in the construction sector. Under the new rules, supplies of standard or reduced-rated building services between VAT-registered businesses in the supply chain are no longer invoiced in the usual way. Under the new reverse charge system, the sub-contractor does[…]

GET READY FOR THE ‘OFF-PAYROLL’ WORKING RULES

Where large or medium-sized organisations are paying workers via personal service companies (PSC) or agencies, they will need to operate new procedures from the 6th of April 2021. The new rules will apply to partnerships, LLPs and larger charities as well as limited companies. Only those organisations that would be classed as ‘small’ under the Companies[…]