EXPLORING CUSTOMER RELATIONSHIP MANAGEMENT

In the current environment, managing the customers that you already have is vital. To develop valuable, long term relationships with your customers, you need to move the interaction from being purely transactional to something longer term. Winning new customers when you can’t go out and meet people is challenging. Also, repeat customers tend to spend[…]

IS SHOPIFY THE SOLUTION FOR YOU?

If you want to start selling your products or services online, Shopify provides the perfect platform to do so. Shopify is an e-commerce platform that provides businesses with the tools to create an online store. It is an incredibly popular platform and is used by over 1 million companies worldwide. Shopify provides a lot of[…]

CONSULTATIONS ISSUED ON TAX DAY BY TREASURY

The Treasury typically issue a bundle of tax consultation documents on budget day. This year, however, they chose to delay the publication until three weeks after the budget. We were expecting the consultation documents to include significant CGT and IHT changes, but these have yet again been delayed. The Treasury has accepted several recommendations by[…]

BUDGET DAY BULLETIN

CJRS FURLOUGH SCHEME EXTENDED TO SEPTEMBER The current version of the furlough scheme that started on the 1st of November 2020 was scheduled to end on the 30th of April 2020. To avoid a ‘cliff-edge’, with resulting widespread redundancies, the Chancellor has announced a further extension of the scheme and also a phased reduction in[…]

ACCOUNTING FOR AGRICULTURE

MMG is proud to support a diverse range of businesses, from football clubs, local cafes, gyms and just about everything in between. We have wide-ranging knowledge of distinct sectors and their intricacies, and one industry that is undoubtedly one-of-a-kind is agriculture. Between acquiring land, succession planning, habitually checking the upcoming weather forecast, and of course[…]

FEEDFORWARD RATHER THAN FEEDBACK

People can respond negatively to constructive feedback – so feedforward instead. When we provide feedback to an employee, we share information regarding how they are currently performing. When negative feedback is given, the individual can respond defensively and even constructive feedback can be taken the wrong way. The idea of feedforward is to replace constructive[…]

REINVIGORATE YOUR BUSINESS DEVELOPMENT EFFORTS

Top-tips for driving your Business Development (BD) efforts this year. Business development is often misunderstood. Some might say that it’s all about relationships, others will say it’s all about sales and some will talk about marketing. They are all right, in a way. BD is the creation of long-term value for a firm, through effective[…]

KEY TRENDS TO WATCH IN 2021

The challenges faced by businesses in 2020 have driven firms across the world to develop, adapt and innovate. Here are some of the key business trends to watch in 2021. Remote working technology Working from home is here to stay. Now that staff have adapted to remote working, they will expect to continue to be[…]

GET READY FOR NEW OFF-PAYROLL WORKING RULES (IR35)

This time last year businesses were preparing for important changes to the rules where workers supply their services via their personal service companies. The start date was then deferred from 6 April 2020 to 6 April 2021. The new rules are scheduled to apply to large and medium-sized businesses as defined by the Companies Act.[…]

BUDGET DAY IS SOON APPROACHING

There has been a lot of speculation on what will be in Rishi Sunak’s second budget in early March and whether there is any tax planning that you should consider before then. The government will have to start paying down the £2 trillion of borrowings at some stage. Increasing tax rates would send the wrong[…]