EXPLORING CUSTOMER RELATIONSHIP MANAGEMENT

In the current environment, managing the customers that you already have is vital. To develop valuable, long term relationships with your customers, you need to move the interaction from being purely transactional to something longer term. Winning new customers when you can’t go out and meet people is challenging. Also, repeat customers tend to spend[…]

VAT RULES FOR CONSTRUCTION SECTOR STARTED

The new ‘reverse charge’ system of VAT accounting affects sub-contractors supplying their services to main contractors in the construction sector. Under the new rules, supplies of standard or reduced-rated building services between VAT-registered businesses in the supply chain are no longer invoiced in the usual way. Under the new reverse charge system, the sub-contractor does[…]

WILL CGT RATES GO UP?

The OTS report highlighted the mismatch between CGT and income tax rates which currently encourages taxpayers to prefer to take profits as capital rather than income. This potential opportunity has been addressed recently in the case of company liquidations where there is now a targeted anti-avoidance rule. There has also been increased scrutiny of share[…]

COVID-19 BUSINESS SUPPORT UPDATE

Mainland Scotland is currently subject to tier 4 COVID-19 restrictions. Similarly to last year’s support package, businesses will be eligible to place employees on furlough until the 30th of April 2021. The government will pay 80% of employees’ normal pay for hours not worked up to £2,500 per month. Hospitality, retail and leisure businesses in[…]

IS YOUR BUSINESS READY FOR BREXIT?

The UK left the European Union on the 31st of January 2020 and the transition period ends on the 31st of December 2020. The Covid-19 pandemic has dominated the news headlines this year, but Brexit is still progressing. During the transition period, the UK remains in both the EU customs union and single market. Until[…]

BREXIT PLANNING RESOURCES

There is still some uncertainty as to whether the UK or EU will agree a tariff free trade agreement. Either way UK business will face additional documentation for importing and exporting goods to the EU from 1 January 2021. Planning for the new requirements seems sensible right now. There are also other business matters to[…]

GET READY FOR LEAVING THE EU

The United Kingdom leaves the European Union at 11 pm on 31st December 2020 when the transitional period ends. It is still unclear whether a trade deal will have been agreed with the EU by that date, and such an agreement is looking increasingly unlikely. HMRC have started writing to businesses alerting them to important[…]

CAN SOFT SKILLS BE TAUGHT?

A positive attitude, a strong work ethic, innovative mindset and being a team player are just as important to employers as practical skills and academic background. It is important to have teams of people who have the hard skills to do a job, e.g. they’re qualified, have relevant experience, can write code, design a product,[…]